Being a small business owner means that the growth and continued success of my business rests squarely on my shoulders. I realize that the primary way that I can differentiate my company from others is by the expertise and service that I provide to my customers. I take a great deal of pride in my work and I receive a lot of satisfaction in knowing that I have treated a customer well and that they can be confident that their money was well spent. As a small business owner, I wear the hats of management, public relations, and labor, so I see a customer’s concerns from all levels. I know that the success and growth of my business is determined by my customer’s satisfaction and it is rewarding to realize that my personal signature and guarantee is on every job and, as a result, my business is continuing to steadily grow. It is also gratifying to know that I am a part of the Tucson business community and that I continually receive support from customers who believe in supporting a locally owned and operated business and share in my success. For that, I am truly grateful.
Being a small business in a large community comes with many challenges, but it has been very encouraging to know that the people of Tucson realize that “good things can come in small packages”. I am working very hard to earn the support of Tucsonan’s that are looking for a company that will satisfy their needs and feel that they have received full value for the money they’ve spent. I am fully aware of the current economic situation that has effected everyone, so I can appreciate the fact that my customers need to stretch their dollars as far as possible. With that in mind, my customers will find that I won’t simply replace a part that can otherwise be repaired, nor will I cut corners and tarnish my reputation just to get a job done. I consider my business to be somewhat “retro” in that I feel that it is important to provide my customers with a job that is “well done”, not just “done”.